Password Reset
Helping users recover their account. An often overlooked core feature of most online applications; I was responsible for leading the initiative to improve the account recovery process for a SAAS platform with the following goals: …
Page Editor
Enabling users (account managers & implementation team members) onboard new customers more efficiently The Drag and Drop page builder is a tool I designed to help implementation managers customize payment channels to meet customer requirements …
Customer Notifications
Project Background The Paymentus system has several automated notification messages that are triggered to send to users to inform them of important account updates and changes. These include payment reminders, account status changes and security …
One Page Payment
Project Background Solving for PCI scope; In the past, when a biller agent is assisting a customer with a payment, their card information is shared over the phone which would place the business in question …
Icon Design
An ongoing and growing collection of more than 300 icons for use across digital products. The icons are meant to help users easily navigate systems, some are used to provide feedback and reinforce features. …
Skylight Offers
Skylightoffers.com Digital Design and UX Landing page connecting multiple VELUX Skylight offers.